Terms of Service

Last updated: June 2025

1. Acceptance of Terms

By accessing or using Recurring, you agree to be bound by these Terms of Service. If you do not agree, do not use the service.

2. What Recurring Does

Recurring is a Stripe dunning and revenue recovery tool for SaaS businesses. It automates failed payment retries and customer communication to help recover churned revenue. Results are not guaranteed and depend on your Stripe data and customer behavior.

3. Your Account

You are responsible for maintaining the security of your account credentials. You must not share your account with others or use the service for any unlawful purpose. You are responsible for all activity that occurs under your account.

4. Payments & Billing

Recurring is billed on a subscription basis. All fees are non-refundable unless otherwise stated. We reserve the right to change pricing with 30 days’ notice. Failure to pay may result in suspension or termination of your account.

5. Stripe Integration

By connecting your Stripe account, you authorize Recurring to access your Stripe data and perform actions on your behalf, including retrying failed payments and sending customer emails. You remain responsible for ensuring your use of Recurring complies with Stripe’s terms.

6. Limitation of Liability

Recurring is provided “as is” without warranties of any kind. We are not liable for any indirect, incidental, or consequential damages arising from your use of the service, including lost revenue or data. Our total liability shall not exceed the amount paid by you in the past 3 months.

7. Termination

You may cancel your account at any time. We reserve the right to suspend or terminate accounts that violate these terms or are used for abusive purposes, with or without notice.

8. Changes to Terms

We may update these terms from time to time. Continued use of Recurring after any changes constitutes your acceptance of the new terms. We’ll notify you of significant changes via email.

9. Contact

Questions about these terms? Email us at hello@recurring.so